I surprisingly got some fabulous news today! I had started to believe I would never hear any news back from the insurance company, and if I did, I was sure it would be a bad result… and despite how frustrated and over it all that I was, I knew that if it came out against my favour, I would still try to contest it. It wouldn’t be fair, it wouldn’t be right. Anything other than ‘in my favour,’ was not moral.
What am I talking about you ask? Why, the incident that sparked my whole carcrashgratitude blog, that’s what! My car accident, from 3 and a bit months ago, that now feels like ages ago. If you are new or just need a refresher, my How this all started explains the shit-ass event that happened right after I got my new car.
Anyway. Hours after my Mum asked me earlier today “have you heard anything from the insurance company?” and I frustratingly replied back “no,” adding that she should probably not ask me again because the whole drama just puts me into that negative state of anger and sadness…. I noticed a missed call on my mobile. When I saw who had called, I was nervous. Did I really wanna call back and find out what they had to say? I was feeling spent already from today’s activities… did I want to argue with them that I was in the right, and not in the wrong?
To hell with it. I’d just get it over and done with.
I didn’t even set up baby girl with a DVD as I usually would making an important phone call. I immediately dialled the number provided, and after a little while of waiting, a lady answered.
I explained that I had a missed call from them, and provided her with my reference number for the claim. Baby girl had noticed the pen in my hands with the scrap piece of paper I had grabbed just in case I had to note anything important down. As the woman on the other side checked the notes to see why I had a missed call, baby girl climbed up onto my lap, grabbing the pen and starting to draw long lines.
“Oh!” I heard suddenly. “I can give you good news!”
Before I had a chance for my hopes to rise up too high, she confirmed with the following “We can pay you your excess back!”
“Oh, great!” My mind was whirling. We had paid the excess a while ago in order to fix the car as it had been gathering dust in the garage. It was insured, had registration, and we didn’t want to wait until the verdict was handed to get it fixed. Who knows how long that would have taken. We went ahead and had gotten the door replaced, and had been enjoying the car in the meantime, while we
not so patienty waited, and waited, and waited.
And then waited.
And then waited some more.
(Insert more waiting).
Wait! More waiting.
Some more waiting to rub salt in the wound.
Might as well throw in some more waiting, waiting, waiting.
You get the drift.
She started talking about how I wanted the money, and in between all of this, and baby girl’s pen encroaching onto the tablecover underneath the scrap paper, I asked “sorry, can I just ask: does this mean the other driver has been found at fault? Am I getting the full excess? Because we haven’t received any other news regarding the accident other than this call…”
She checked a bit more, and sure thing, getting paid the excess meant that the other driver was being held responsible for the accident.
After all the official stuff was noted, I told her “Thank you, you’ve made my day.” (Note yesterday’s post). She went off to most likely get a mocha, and then I got off the phone to jump up and down excitedly with baby girl, doing high-five’s, and shouting “baby girl! It’s over!” We celebrated with chocolate, and then later, I made myself a coffee, which smelled so damn sweet.
I’m still in a state of disbelief. Is it over? I kind of expected an official phone call or letter from the insurance saying “we are sorry for our initial verdict. We are wrong; you were right. Here is $10,ooo in mental damages” or something along those lines. In lack of that, I’m still pinching myself. I am so grateful and appreciative that the Universe worked this one out. I was frustrated for the longest time, calling the insurance company repeatedly at one stage, to the broken record answer of “we’ve got it under control, you don’t have to call, we’ll call you.” Many times I questioned them: “if you can’t get in touch with the other driver, it comes to assume that he may be avoiding you, because he knows he’s guilty!”
I eventually let it all go, particularly when the car was repaired, and tried to forget. I would let them work it out. I would see what happened. And in the meantime, I would enjoy the car, and try to forget the horrible details of what had happened the first time I drove it.
I am elated. I am grateful. I am proud of myself for sticking to my guns and telling the insurance company on their first verdict, that they were in fact wrong. I wanted another opinion. And I got one, and that opinion was on my side.
I am grateful, that I trusted in myself. I knew I hadn’t done anything wrong, yet the words of the other couple haunted me, making me doubt my memories and point of view of the accident. But I scared those demons away, focused on the facts, and reminded myself that I was moral. I was honest and he was not. He was lying, and one way or another, he would not get away with it.
It’s been a hard slog, and a very trying, difficult one during those first few weeks. For some reason, the accident happened. Maybe it was to teach me a lesson. Maybe it was to teach the other driver a lesson.
Maybe it was to start this blog.
And now? I will still continue with this blog. This blog wasn’t ever meant to be a temporary event-based blog, only in existence while the ongoing saga of the car accident was in debate. No. I decided, based on that day, that I was going to look for gratitude in each and every day, to try my hardest to seek it out, no matter how hard, or boring, or sad, or frustrating the day was. I would do my damn best. And for as long as I can, I will continue to.
This will always remain, my carcrashgratitude. 106 days in, and the saga is over. (Woo hoo!) But the gratitude journal will continue on, continuing on…
Damn I’m happy!